Booking information

Booking couldn’t be easier. Pay the £100 booking fee and this becomes your damage deposit in case of any little mishaps while living with us. The good thing is that you’ll get it back if nothing’s owing for damage or outstanding rent at the end of your stay.

We keep your cash safe in our Tenancy Deposit Scheme. Just remember, there’s no getting the money back if you cancel so take a look at our full Booking Terms and Conditions now and here’s a sample Tenancy Agreement. You’ll find this government guide has some great tips about renting in England.

Tenancy handbook

Our Tenancy Handbook is well worth a read. We give you the answers to all the major questions – such as, you will need to bring your own towels but Fifi, your pet poodle, will have to stay behind. Plus, there are vital travel guidelines and directions to steer you the right way to reach your very own front door. It’s your guide to how life with Fresh Student Living rolls.

Getting online

You’re connected whether you’re cramming at your desk, being busy in the kitchen or sunning yourself on the terrace with our 125Mbps broadband connection and up to 100Mbps wireless service as standard throughout the building. Speed upgrades and product add-ons are available for a little more. Visit https://myaccount.ask4.com/

Our internet services are provided by our partner, ASK4. Go to them with all your pre-arrival queries or problems on moving-in day. Reach their support team on 0114 303 3232, email [email protected] or text ‘help me’ to 07797 800 545 and they’ll be there for you.

Contents insurance

Your contents. Covered.

Fresh Student Living is working in partnership with Cover4Insurance to provide some cover for the contents inside your room. You don’t need to do anything to activate this cover, but it is important for you to check and ensure that you fully understand the protection provided and whether it is sufficient for your needs.

You can find out more here:
www.cover4insurance.com/insurance-products/block-halls/fresh-student-living

Your policy number is: FRES2018

Visit the review cover link to:
– Check what is covered
– Register to be entered into our Free Prize Draw
– Chat to our insurance experts through Live Web Chat
– Check how to make a claim
– Extend and personalise your cover
– Download the Cover4insurance app

You may find that you need to extend your cover to protect all of your possessions both inside and outside of your home.