Booking information

Booking couldn’t be easier and no upfront payments are required.  Just pay your Tenancy Deposit and first rent instalment 10 days before the start of your tenancy and the good news is that you will get the Tenancy Deposit back if nothing is owing for damages or outstanding rent at the end of your stay! Take a look at our Fee Schedule for details of charges that will be applied for damages.

We keep your cash safe in our Tenancy Deposit Scheme and we’re also members of The Propertymark Client Money Protection Scheme. Please take a look at our full Booking Terms and Conditions and sample Tenancy Agreement.

Tenancy handbook

Our Tenancy Handbook is well worth a read. We give you the answers to all the major questions – such as, you will need to bring your own towels but Fifi, your pet poodle, will have to stay behind. Plus, there are vital travel guidelines and directions to steer you the right way to reach your very own front door. It’s your guide to how life with Fresh Student Living rolls.

Contents insurance

Your contents. Covered.

Fresh Student Living is working in partnership with Cover4Insurance to provide some cover for the contents inside your room. You don’t need to do anything to activate this cover, but it is important for you to check and ensure that you fully understand the protection provided and whether it is sufficient for your needs.

You can find out more here:

Your policy number is: FRES2018

Visit the review cover link to:
– Check what is covered
– Register to be entered into our Free Prize Draw
– Chat to our insurance experts through Live Web Chat
– Check how to make a claim
– Extend and personalise your cover
– Download the Cover4insurance app

You may find that you need to extend your cover to protect all of your possessions both inside and outside of your home.

Getting online

When it comes to using the internet, you can either go wired or wireless.

The minimum speed for our free wired internet is 45Mbps and the maximum is 50Mbps. You can connect up to 5 of your devices. For wireless internet, in every room, the minimum speed is 5Mbps and the maximum is 50Mbps. This should be great for most of you, but if you like, you can upgrade to a higher connection or take advantage of additional internet services.

Our internet services are provided by our partner, Ask4. Go to them with any queries about an upgrade, pre-arrival questions or internet help on moving-in day. You can reach their support team on 0114 303 3232 (Multilingual and operates 24/7) or email [email protected], they’ll be there for you.