Our students’ mental health and wellbeing is our number one goal.

We want our students to feel confident to approach us with any questions or challenges they may be facing when choosing to stay with us.

New student wellbeing and lifestyle programme

This year Fresh is launching “Be” our new wellbeing and lifestyle programme. We want our residents to know that Fresh isn’t just a place to stay while studying but a community that supports and uplifts each other, especially in the current climate. Take a look for yourself.

Dedicated on-site support

Our on-site General Managers have an open door policy for students needing support. They have also undertaken mental health first aid training and will be able to support and direct those affected at the time of crisis. Whatever you’re going through, we’re here to help.

Stronger Together

Young Minds is our chosen charity partner and the UK’s leading charity championing the wellbeing and mental health of young people. We’re working with them to not only raise money, but to raise awareness of mental health issues among students.


We have produced a series of blogs with helpful tips and advice to help improve student’s mental health and wellbeing.

Remember, you are never alone:

As well as our dedicated on-site support teams there are a number of other services, organisations and helplines out there. Take a look below at the different helplines and websites available to you:

Anxiety UK
Charity providing support if you’ve been diagnosed with an anxiety condition
Phone: 08444 775 774
Find out more www.anxiety.org.uk

Depression Alliance
Charity for sufferers of depression
Find out more www.depressionalliance.org

Mental Health Foundation
Offers support and information to anyone with mental health problems
Find out more www.mentalhealth.org.uk

Find out more https://www.nhs.uk/conditions/stress-anxiety-depression/

A confidential listening, support and practical information service for students across the UK and Open University.
Find out more https://www.nightline.ac.uk/

No Panic
Charity supporting sufferers of panic attacks and OCD
Phone: 0844 967 4848
Find out more www.nopanic.org.uk

Young suicide prevention society
Phone: 0800 068 4141
Find out more www.papyrus-uk.org

Support for people experiencing feelings of despair, distress, or depression
Phone: 116 123 (free 24-hour helpline)
Find out more www.samaritans.org.uk

Students Against Depression
Find out more https://www.studentsagainstdepression.org/

Young Minds Parents Helpline
Their fantastic Parents’ Helpline is available to offer advice to anyone worried about their children’s mental health and wellbeing.
Phone: 0808 802 5544 (Mon-Fri from 9.30am to 4pm)
Find out more https://youngminds.org.uk/